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TERMS & CONDITIONS

Acceptance of Terms and Conditions
By scheduling service, approving a quote or allowing work to begin, the Client agrees to the following Terms & Conditions

Scope of Work
StumpGrinders will perform stump grinding and related services as outlined in the approved estimate or invoice. Work includes grinding the stump to a depth agreed upon in writing (typically 6-8 inches below grade level unless otherwise specified). Removal of large surface roots beyond 12–18-inch radius from the stump is not included unless specifically listed. Site Access & Preparation


Client agrees:

 

  • Provide clear access to the work area (minimum 36" gate access unless otherwise agreed).

  • Remove debris, rocks, fencing, metal edging, irrigation covers and other obstacles before arrival.

  • Ensure Pets & Children are secured away from the work area

StumpGrinders is not responsible for damage caused by hidden or unmarked obstacles.

Underground Utilities
Client must ensure all underground utilities are properly located and marked prior to service. StumpGrinders is not responsible for damage to:

 

  • Unmarked utility lines

  • Irrigation systems

  • Invisible fencing

  • Private electrical, gas or water lines

 

Clients are encouraged to contact Texas 811 before service.

 

Property & Surface Damage
Stump grinding is a heavy-equipment service and may cause:

 

  • Minor turf disturbance

  • Tire ruts in soft soil

  • Surface scratches on nearby concrete

 

While reasonable care is taken, StumpGrinders is not responsible for:

 

  • Sod repair or reseeding

  • Landscape restoration

  • Concrete cracks due to existing structural weakness

 

Wood Chips & Debris
Grinding produces wood chips and soil mixture. Unless haul-off service is purchased:

  • Chips will be left on-site

  • Client is responsible for disposal or redistribution

Haul-off must be requested in advance and will incur additional fees.

 

Payment Terms

Payment is due upon completion unless otherwise agreed in writing.

  • Accepted forms of payment:

  • Visa, Master Card, AMEX, Discover (additional 3% service fee)

  • Check, Cash

  • Late payments may incur a fee of 1.5% per month on unpaid balance

 

Commercial accounts: Terms must be agreed upon prior to service

Cancellations & Rescheduling

  • 24-hour notice is required for cancellations

  • Same-day cancellations may result in a service fee

  • Weather delays are determined for safety reasons

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